Returns Policy

*The below returns policy is for online orders only*


You may return any full price garment for a refund minus $10 for the delivery by contacting us with your order details within 7 days from the delivery date. As Privvy is not liable for loss of an item being returned we recommend that you return your garment using registered mail.

In the unlikely event that your garment is faulty a full refund will be issued.
All items must be returned in original condition, unworn with swing tags attached. 

Your item should arrive within 14 days to us. Once your return has been processed you will receive an email confirming your return and your refund.



You are able return your purchase to one of our stores. Please bring a completed returns form with you. Items are to be returned in original condition, unworn and with swing tags attached.