SHIPPING & RETURNS
Privvy offers FREE standard shipping Australia wide for all orders over $100.
For orders under $100 we charge a flat rate of $8.50 for Standard Shipping and $15.00 for Express Shipping.
We use Australia Post for all deliveries.
Please allow 1-3 business days for processing.
Full price items are eligible for refund within 30 days of your order date. Conditions apply for sale item products. Please note these terms are for online purchases only. See returns policy for further details about instore purchases.
Please note that Australia Post and Privvy do not operate on public holidays or weekends.
DELIVERING YOUR ORDER
We use Australia Post Service for all of our deliveries.
When your order has been dispatched you will receive a confirmation email notification with your tracking number. To track your parcel, please enter your tracking number here on the Australia Post Website.
We take no responsibility for any loss or damage to goods occurring in transit.
If you have not received your order in the specified guidelines above please do not hesitate to contact:
Aus Post Customer Service on 13 POST (13 7678)
Customer Service on email@example.com